Frequently Asked Questions

❓ Frequently Asked Questions (FAQ)

📦 Do you ship to the U.S.?

Yes! We ship across the United States. Most orders arrive within 2–6 business days, depending on your location.

🚚 How long does shipping take?

We process orders within 1–2 business days. U.S. delivery typically takes 2–6 business days from dispatch. You'll receive tracking information as soon as your order ships.

💳 What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Shop Pay, Google Pay, and Apple Pay.

🎁 Do you offer discounts?

Yes! First-time customers get 10% off their order. Just enter your email when prompted or use the code at checkout.

↩️ What’s your return policy?

If you're not satisfied with your order, you can return it within 14 days of delivery. Items must be unused, in original packaging. Contact us to start a return.

🐶 Do you have sizing guides?

Yes! Each product page includes sizing information. Please measure your pet carefully before ordering. If you're unsure, feel free to reach out via our chat or contact page.

🧴 Are your products safe for pets?

Absolutely. We select products made with pet-safe materials and avoid anything that could cause harm. Quality and your pet's well-being are our top priorities.

💬 How can I contact you?

You can reach us anytime via the chat icon on the bottom of the screen or by email at support@nosenpawshop.com. We're happy to help

visit our shipping and handling page.